Privacy Policy

1. Who we are

1.1 Our website address is:

1.2 The owner of the shop is is Monika Smaga.

The company: Smaga Paperwood, Smaga Monika Smaga, Pęperzyn 62, postal code 89-410, Town: Pęperzyn. VAT ID PL8431564504 , REGON 383323002.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or leave a comments on the site.

2. Contact on matters related to the personal data processing.

For purposes of EU data protection law, we Smaga Paperwood are the data controller of your personal information. If you would like to
contact us to access, correct or delete personal information you may mail me at:

Smaga Paperwood

Monika Smaga

Pęperzyn 62

89-410 Pęperzyn



3. What personal data we collect.

3.1 When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, payment information, and the details of the product that you’re ordering.

3.2 You may also choose to provide us with additional data such as phone number for delivery.
3.3 When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
3.4 Email marketing. If you ask us to, we may send you emails about our store, new products and other updates.

3.5 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

3.5 Providing any personal data by the User is voluntary. Providing the data mentioned in point 3.1 is necessary for the purposes set out in point 4

3.6 Users can browse the Store without prior registration and providing personal data.

3.7 Additionally, if the user agrees, the data is collected in cookie files and saved in the browser settings.

4. Why we collect and process your personal data.

4.1 Personal data of Users will be processed by the Seller as the personal data administrator for the purpose of providing services by the Seller via the Store, in particular:

·   user registration,

·   shipment of the orders,

·   contact between the parties of the transaction

·   issuing accounting documents

·   handling complaints

·   to settle disputes

·   solving technical problems

·   statistical, service improvement and analysis.

·   customer support

·   when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

4.2 Personal data will also be processed for purposes resulting from separate legal provisions, including tax and accounting purposes.

4.4 Due to the legitimate interests of the Seller, personal data is also processed for the purpose of:

·   Ensuring the security of services.
·   Counteracting fraud, abuse and breaking the regulations.

·   If necessary to comply with a legal obligation or court order or in connection with a legal claim, or if if required by tax law;

·   As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests,
such as providing and improving our services requested by you.

·   Handling the contact with the service department also in the event that they are not related to the performance of the contract.
·   Data archiving.

5. What is the legal basis for data processing?

5.1 The processing of the collected data is carried out in accordance with the provisions of the law on the protection of personal data and the Act of July 18, 2002. on the provision of electronic services.

5.2 Providing the personal data by the User is voluntary.


How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
When you choose to give us your personal information for a secondary reason, like by joining our newsletter mailing list, we will ask you directly for your expressed consent and provide you with an opportunity to say no.

How do I withdraw my consent?
If after you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at

6. Will the data be made available to third parties?

6.1 Personal data will be processed only by the Seller and selected partners to achieve the above-mentioned purposes.

6.2 We share your personal information for very limited reasons and in limited circumstances, as follows:

· Service providers. We engage certain trusted third parties:
[hosting, bookkeeping, mailing etc.] to perform functions and provide services to our shop.

· Delivery companies.

· Payment gateways

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

6.3 Personal data may be transferred to public authorities authorized to obtain them also on the basis of separate regulations (eg Police, Prosecutor’s Office, Customs and Tax Offices, etc.).

6.4 We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:
respond to legal process or to government requests; enforce my agreements, terms and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or protect the rights, property, and safety of our customers, or others.

As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on consent and contractual necessity.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. How long will the data be stored?

7.1 Personal data will be processed until the consent to the processing of personal data is revoked, and after such revocation, for the period of limitation of claims due to the data controller and in relation to him.

7.2 The administrator has the right to process personal data for security purposes, preventing fraud, scams, as well as for statistical and analytical purposes for a period of up to 10 years from the end of the contract.

7.3 As far as it results from separate legal regulations (eg the Accounting Act, the Tax Ordinance), personal data will be kept for the period required by the above-mentioned regulations in order to enable the legal requirements of these regulations.

8. What rights does the data subject have?

8.1  Each user has the right to:

a) Access. You may have the right to access and receive a copy of the personal information we hold about you, by contacting us using the contact information below.

The right to obtain a copy shall not adversely affect the rights and freedoms of others.

b) Correcting and supplementing data if you find that it is incorrect or out of date.

c ) Delete. You may also have right to delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

If the request to delete data concerns data necessary for the performance of the contract, it may result with the termination of the contract.

d) Restrict our use of. Restriction of data processing is possible in the following cases:

·  The accuracy of the personal data is contested by the data subject – for a period enabling the controller to verify the accuracy of the data.
·  The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
·  The administrator no longer needs personal data for the purposes of processing, but they are needed by the data subject to establish, assert or defend claims.
·  The data subject has objected to the processing pursuant to Art. 21 sec. 1 against processing – until it is determined whether the legitimate grounds of the administrator override the grounds for objection of the data subject.

8.2 Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

9. How can the data subject raise a complaint?

9.1  For purposes of EU data protection law, we Smaga Paperwood are the data controller of your personal information. If you would like to contact us to access, correct or delete personal information you may mail us at:

Smaga Paperwood

Monika Smaga

Pęperzyn 62

89-410 Pęperzyn



9.2  The administrator provides information about the actions taken without undue delay, within one month of receiving the request.

Due to important circumstances (including the number of requests or the complexity of the application), the deadline may be extended by another 2 months.

However, within one month, the Administrator will inform the data subject about the reasons for the delay and extension of the deadline.

9.4 The first copy of the list of personal data is provided free of charge. For subsequent copies a fee is charged resulting from administrative costs in the amount of PLN 50 / EUR 10

9.5 If the requests of the data subject are manifestly unjustified or excessive, in particular due to its constant nature, the administrator may charge a fee resulting from administrative costs in the amount of PLN 100 / EUR 25, and in special cases refuse to take action.

9.6 The fees referred to above should be paid to the Administrator’s bank account provided in response to the application. The administrator
will take action after the payment is credited to the bank account.

9.7 A complaint may be lodged with the supervisory authority against the refusal to take action and against the fee.


10. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

11. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


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